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The Fourteenth Conference on Innovative Applications of Artificial Intelligence

Sponsored by the Association for the Advancement of Artificial Intelligence

Edited by Steve Chien and John Riedl

July 28 – August 1, 2002, Edmonton, Alberta, Canada. Published by The AAAI Press, Menlo Park, California. This proceedings is also available in book and CD format.

Please Note: Abstracts are linked to individual titles, and will appear in a separate browser window. Full-text versions of the papers are linked to the abstract text. Access to full text may be restricted to AAAI members. PDF file sizes may be large!


Contents

Preface / xix

Deployed Applications

MiTAP, Text and Audio Processing for Bio-Security: A Case Study / 807
Laurie Damianos, Jay Ponte, Steve Wohlever, Florence Reeder, David Day, George Wilson, and Lynette Hirschman, The MITRE Coporation

RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base / 815
Stephen D. Durbin, Doug Warner, J. Neal Richter, and Zuzana Gedeon, RightNow Technologies, Inc.

Staff Scheduling for Inbound Call Centers and Customer Contact Centers / 822
Alex Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, and Illah Nourbakhsh, Blue Pumpkin Software

A Decision-Support System for Quote Generation / 830
Richard Goodwin, Rama Akkiraju, and Fred Wu, IBM T.J. Watson Research Center

UTTSExam: A Campus-Wide University Exam-Timetabling System / 838
Andrew Lim, Juay-Chin Ang, Wee-Kit Ho, and Wee-Chong Oon, National University of Singapore

A Structure Based Configuration Tool: Drive Solution Designer - DSD / 845
Christoph Ranze, encoway GmbH and Co KG; Thorsten Scholz and Thomas Wagner, University of Bremen, TZI; Andreas Günter, University of Hamburg; Otthein Herzog, University of Bremen, TZI; Oliver Hollmann, encoway GmbH and Co Inc.; Christoph Schlieder, University of Bremen, TZI; Volker Arlt, Lenze AG

Development and Deployment of a Disciple Agent for Center of Gravity Analysis / 853
Gheorghe Tecuci, George Mason University and US Army War College; Mihai Boicu, Dorin Marcu, Bogdan Stanescu, and Cristina Boicu, George Mason University; Jerry Comello and Antonio Lopez, US Army War College; James Donlon, George Mason University and US Army War College; William Cleckner, US Army War College

Emerging Applications

Getting from Here to There: Interactive Planning and Agent Execution for Optimizing Travel / 862
José Luis Ambite, Greg Barish, Craig A. Knoblock, Maria Muslea, and Jean Oh, University of Southern California; Steven Minton, Fetch Technologies

WhyNot: Debugging Failed Queries in Large Knowledge Bases / 870
Hans Chalupsky and Thomas A. Russ, University of Southern California

An Analogy Ontology for Integrating Analogical Processing and First-Principles Reasoning / 878
Kenneth D. Forbus and Thomas Mostek, Northwestern University; Ron Ferguson, Georgia Institute of Technology

Applying Perceptually Driven Cognitive Mapping to Virtual Urban Environments / 886
Randall W. Hill, Jr., Changhee Han, and Michael van Lent, USC Institute for Creative Technologies

Toward Practical Knowledge-Based Tools for Battle Planning and Scheduling / 894
Alexander Kott, Larry Ground, and Ray Budd, BBN Technologies; Lakshmi Rebbapragada, U.S. Army CECOM/RDEC/C2D; John Langston, Austin Information Systems

Knowledge Formation and Dialogue Using the KRAKEN Toolset / 900
Kathy Panton, Pierluigi Miraglia, Nancy Salay, Robert C. Kahlert, David Baxter, and Roland Reagan, Cycorp, Inc.

AI on the Battlefield: An Experimental Exploration / 906
Robert Rasch, Battle Command Battle Lab; Alexander Kott, BBN Technologies; Kenneth D. Forbus, Northwestern University

Intelligent Control of Auxiliary Ship Systems / 913
David Scheidt, Christopher McCubbin, Michael Pekala, Shon Vick, and David Alger, The Johns Hopkins University

Computational Vulnerability Analysis for Information Survivability / 919
Howard Shrobe, Massachusetts Institute of Technology

A Web-Based Ontology Browsing and Editing System / 927
Jérôme Thoméré, SRI International; Ken Barker, University of Texas at Austin; Vinay Chaudhri, SRI International; Peter Clark, Boeing Research and Technology; Michael Eriksen and Sunil Mishra, SRI International; Bruce Porter, University of Texas at Austin; Andres Rodriguez, SRI International

The 2001 Trading Agent Competition / 935
Michael P. Wellman, University of Michigan; Amy Greenwald, Brown University; Peter Stone, AT&T Labs - Research; Peter R. Wurman, North Carolina State University

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