The Fourth Conference on Innovative Applications of Artificial Intelligence
Sponsored by the Association for the Advancement of Artificial Intelligence
Edited by Carlisle Scott and Philip Klahr
July 12–16, 1992, San Jose, California. Published by The AAAI Press, Menlo Park, California. This proceedings is also available in book and CD format.
Please Note: Abstracts are linked to individual titles, and will appear in a separate browser window. Full-text versions of the papers are linked to the abstract text. Access to full text may be restricted to AAAI members. PDF file sizes may be large!
Contents
Preface / ix
Carlisle Scott and Phil Klahr
Customer Service Applications
Smart: Support:Management Automated Reasoning Technology for Compaq
Customer Service / 3
Timothy L. Acorn and Sherry H. Walden
A Knowledge-Based System within a Cooperative Processing
Environment / 19
Dale B. Danilewitz and Frederick E. Freiheit IV
Help Desk: Using AI to Improve Customer Service / 37
Debra Logan and Jeffrey Kenyon
Data Analysis
Making Sense of Gigabytes: A System for Knowledge-Based Market Analysis / 57
Tej Anand and Gary Kahn
TPF Dump Analyzer / 71
R. Greg Arbon, Laurie Atkinson, James Chen, and Chris A. Guida
Marvel: A Distributed Real-Time Monitoring and Analysis Application / 89
U. M. Schwuttke, A. G. Quan, R. Angelino, C. L. Childs, J. R. Veregge, R. Y. Yeung, and M. B. Rivera
Finance Applications
Pharos--The Single European Market Adviser / 109
Ebby Adhami, Michael Thornley, and Malcolm McKenzie
The Credit Assistant: The Second Leg in the Knowledge Highway for American Express / 127
James Dzierzanowski and Susan Lawson
MOCCA: A Set of Instruments to Support Mortgage Credit Granting / 135
Steve Hottiger and Dieter Wenger
Cresus: An Integrated Expert System for Cash Management / 151
Pete Shell, Gonzalo Quiroga, Juan A. Hernandez-Rubio, Eduardo Encinas, Jose Garcia, and Javier Berbiela
Industrial Applications
Dmcm: A Knowledge-Based Cost-Estimation Tool / 171
Norman Crowfoot, Scott Hatfield, and Mike Swank
SlurryMinder: A Rational Oil Well Completion Design Module/ 193
E. Brent Kelly, Philippe Caillot, Robert Roemer, and Thierry Simien
An Application of Model-Based Reasoning in Experiment Design / 217
Andrew B. Parker and W. Scott Spangler
Regulatory Applications
A Truly Magic Solution / 237
Rita C. Kidd and Robert J. Carlson
Adjudipro / 249
J. P. Little and Mark Gingrich
Routing Applications
HUB SLaashing:A Knowledge-Based System for Severe, Temporary
Airline Schedule Reduction / 265
Trish Dutton
Arachne: Weaving the Telephone Network at NYNEX / 279
Elissa Gilbert, Rangnath Salgame, Afshin Goodarzi, Yuling Lin, Sanjeev Sardana, and Jim Euchner
Software Development
Knowledge-Based Code Inspection with ICICLE / 295
L. Brothers, V. Sembugamoorthy, and A. Irgon
Automatic Programming for Sequence Control / 315
Hiroyuki Mizutani, Yasuko Nakayama, Satoshi Ito, Yasuo Namioka,
and Takayuki Matsudaira
Index / 333
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