Yolanda Gil, Jim Blythe, Jihie Kim, and Surya Ramachandran
The EXPECT project has focused on acquiring problem solving knowledge for users for the last decade, using an expressive language that is open to inspection. Our aim has been to alleviate the bottleneck in creating knowledge-based systems by providing support for both knowledge engineers and end users to specify problem-solving knowledge. In this paperwe summarize selected areas of current researchwhere we focus on end users, and highlight some of the research questions that arise from them. We also summarize some of the results from experiments with end users using our tools.