The Role of Computer--Computer Dialogues in Human--Computer Dialogue System Development

Curry I. Guinn

In this paper we argue that analysis of computercomputer dialogues is beneficial in the developmeat and testing of computational models of human-computer collaboration. By outlining the stages in the development of a human-computer task-oriented system, we show the role that computer simulations can play in this process. Simulations allow a measure of verification that the underlying model does indeed model the intended behavior. Further, through computer-computer simulation, thousands of dialogues can be gathered making statistical analysis of the computational model feasible.


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