Persuasive Argumentation in Human Computer Dialogue

Pierre Y. Andrews, Marco De Boni, Suresh Manandhar

In the field of natural language dialogue, a new trend is exploring persuasive argumentation theories. Applying these theories to human-computer dialogue management could lead to a more comfortable experience for the user and give way to new applications. In this paper, we study the different aspects of persuasive communication needed for health-care advising and how to implement them to produce efficient, computer directed persuasion. Our opinion is that a persuasive dialogue will have to combine the current logical approach to persuasion with novel emotional cues to render the dialogue more comfortable to the user.

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