Web Ontology to Enable E-Citizenship

Ana Cristina Garcia, Inhauma Neves Ferraz, Valéria de Mariz Sarmento Cotrim

This document summarizes the e-Gov ontology developed to support web agents to assist citizens to deal with the up growing services and information delivered in e_gov sites. We emphasized the role played by government agencies when become digital. This bias perspective will increase the effectiveness of computational agents finding their way around to fulfill citizens’ specific needs

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