AAAI Publications, Seventh International AAAI Conference on Weblogs and Social Media

Font Size: 
Predicting and Recommending Skills in the Social Enterprise
Kush R. Varshney, Jun Wang, Aleksandra Mojsilović, Dongping Fang, John H Bauer

Last modified: 2013-06-28

Abstract


In this paper, we discuss the need for accurate skills assessments of employees in large, global, client-facing enterprises and shortcomings of existing systems for obtaining and managing expertise. We describe enterprise and social data that can be mined to improve skill assessment processes. We propose a matrix completion approach with side information for improved skill assessment prediction and recommendation, and discuss how outputs can improve existing business process use cases and illuminate new ones.

Keywords


recommender system; workforce analytics; expertise management; skills assessment

Full Text: PDF