AAAI Publications, Workshops at the Twenty-Fifth AAAI Conference on Artificial Intelligence

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Untangling Topic Threads in Chat-Based Communication: A Case Study
Sowmya Ramachandran, Randy Jensen, Oscar Bascara, Tamitha Carpenter, Todd Denning, Lt. Shaun Sucillon

Last modified: 2011-08-24

Abstract


Analyzing chat traffic has important applications for both the military and the civilian world. This paper presents a case study of a real-world application of chat analysis in support of team training exercise in the military. It compares the results of an unsupervised learning approach with those of a supervised classification approach. The paper also discusses some of the specific challenges presented by this domain.

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