AI in Business-Process Reengineering

Walter Hamscher

Abstract


Business-process reengineering (BPR) is a generic term covering a variety of perspectives on how to change organizations. There are at least two distinct roles for AI in BPR. One role is as an enabling technology for reengineered processes. A second, less common but potentially important role is in tools to support the change process itself. The Workshop on AI in Business-Process Engineering, held during the national AI conference, allowed participants to learn about projects that are aimed at exploiting insights from AI.

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DOI: http://dx.doi.org/10.1609/aimag.v15i4.1113

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