Web Data Mining Techniques for Expertise-Locator Knowledge Management Systems

Irma Becerra-Fernandez and Juan Rodriguez, Florida International University, USA

Knowledge management systems are making inroads into organizations that want to get a handle on their intellectual capital. To this end, we have designed and implemented Expert Seeker, an Expertise-Locator knowledge management system that will be used in several NASA Centers to identify experts within the organization. This paper presents the use of web data mining techniques to construct and maintain an employee’s profile.

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