AAAI Publications, Twenty-Third International FLAIRS Conference

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A Method of Analysis to Uncover Artefact-Communication Relationships
Nik Nailah Binti Abdullah, Helen C Sharp, Shinichi Honiden

Last modified: 2010-05-06


This paper introduces a method of analysis to uncover artefact-communication relationships in real-world settings. This method is based on learning and communication theory, together with situated cognition. It was developed in the context of agile software development practice. Using this method, we found evidence that physical artefacts help team members to define contexts within their practice, which in turn become part of their contingency plan for communicating during specific contexts of communication. A contingency plan is a set of communicative actions that members take in future events that are possible but not intended, including the unanticipated.


physical artefacts; communication; collaboration; situated cognition; empirical study; Agile software development process

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