Negotiating Agents

  • Catholijn M. Jonker Delft University of Technology
  • Koen V. Hindriks Delft University of Technology
  • Pascal Wiggers Delft University of Technology
  • Joost Broekens Delft University of Technology

Abstract

Negotiation is a complex emotional decision-making process aiming to reach an agreement to exchange goods or services. From an agent technological perspective creating negotiating agents that can support humans with their negotiations is an interesting challenge. Already more than a decade, negotiating agents can outperform human beings (in terms of deal optimality) if the negotiation space is well-understood. However, the inherent semantic problem and the emotional issues involved make that negotiation cannot be handled by artificial intelligence alone, and a human-machine collaborative system is required. This article presents research goals, challenges, and an approach to create the next generation of negotiation support agents.

Author Biographies

Catholijn M. Jonker, Delft University of Technology
Man-Machine Interaction Group
Koen V. Hindriks, Delft University of Technology
Man-Machine Interaction Group
Pascal Wiggers, Delft University of Technology
Man-Machine Interaction Group
Joost Broekens, Delft University of Technology
Man-Machine Interaction Group
Published
2012-09-20
How to Cite
Jonker, C. M., Hindriks, K. V., Wiggers, P., & Broekens, J. (2012). Negotiating Agents. AI Magazine, 33(3), 79. https://doi.org/10.1609/aimag.v33i3.2421
Section
Articles