Negotiating Agents

Authors

  • Catholijn M. Jonker Delft University of Technology
  • Koen V. Hindriks Delft University of Technology
  • Pascal Wiggers Delft University of Technology
  • Joost Broekens Delft University of Technology

DOI:

https://doi.org/10.1609/aimag.v33i3.2421

Abstract

Negotiation is a complex emotional decision-making process aiming to reach an agreement to exchange goods or services. From an agent technological perspective creating negotiating agents that can support humans with their negotiations is an interesting challenge. Already more than a decade, negotiating agents can outperform human beings (in terms of deal optimality) if the negotiation space is well-understood. However, the inherent semantic problem and the emotional issues involved make that negotiation cannot be handled by artificial intelligence alone, and a human-machine collaborative system is required. This article presents research goals, challenges, and an approach to create the next generation of negotiation support agents.

Author Biographies

Catholijn M. Jonker, Delft University of Technology

Man-Machine Interaction Group

Koen V. Hindriks, Delft University of Technology

Man-Machine Interaction Group

Pascal Wiggers, Delft University of Technology

Man-Machine Interaction Group

Joost Broekens, Delft University of Technology

Man-Machine Interaction Group

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Published

2012-09-20

How to Cite

Jonker, C. M., Hindriks, K. V., Wiggers, P., & Broekens, J. (2012). Negotiating Agents. AI Magazine, 33(3), 79. https://doi.org/10.1609/aimag.v33i3.2421

Issue

Section

Articles